Support

ATM Error Codes

ATM Software Download Versions

MFGATM ModelSoftware VersionWin CEMainboard RevisionGoogle Drive Link
GenMegaG25005.00.45cALLClick Here
GenMegaG35005.00.45cALLClick Here
GenMegaG19005.00.45cALLClick Here
GenMegaOnyx & Onxy W (3000)5.00.45cALLClick Here
GenMegaGT3000 (TTW)5.00.45cALLClick Here
GenMegaGT5000(TTW)5.00.45cALLClick Here
GenMegaG4000(Onyx w/Touch Screen)5.00.45aALLClick Here
GenMegaNova5.00.45cALLClick Here
GenMegaC60005.00.45cALLClick Here
Hantle1700W5.00.45cALLClick Here
HantleC40005.00.45aALLClick Here
HantleT40005.00.45aALLClick Here
V06.03.10 or higher is required for TR31 with EPP-8000
Hyosung1800CE/5000CE1.04.07CE 5FULL OS and BLClick Here
Hyosung1800CE/5000CE1.04.38CE 5Update USB onlyClick Here
Hyosung1500SE - WinCE 6.0V06.03.11CE 6FULL OS and BLClick Here
Hyosung1500SE - WinCE 7.0V06.03.11CE 7FULL OS and BLClick Here
Hyosung1800SE/2600/2600SE/2700CE/2800SE - WinCE 6.0V06.03.10CE 6FULL OS and BLClick Here
Hyosung1800SE/2600/2600SE/2700CE/2800SE - WinCE 7.0V06.03.10CE 7FULL OS and BLClick Here
HyosungSD Card Format Utility5.0.3Format SD Cards for Hyosung ATMsClick Here
V05.01.05 requires Full Software Install
PuloonSiriUS 1 Full InstallV05.01.05Corrects Puloon Agent ErrorClick Here
PuloonSiriUS 2 Full InstallV05.01.05Corrects Puloon Agent ErrorClick Here

Genmega Tech Support Videos

Printer Communication Errors

Printer Cutter and Presenter Issues

Software Manual & Quick Reference Guide

How to Enter Master Keys

How to Remove a Stuck Card

Troubleshooting Rejected Notes

Erroc Code 20020 Cassette Issue

Keypad Upgrade

Hyosung Tech Support Videos

Removing a Paper Jam

Loading Receipt Paper

Cash Loading